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Delivery

Everything you need to know about our raw dog food delivery, all in one place.

Delivery to your address

Do we deliver to your address?

Tell us your postcode and we'll let you know.

Weight Too Small

Unfortunately, the pet weight is too small for accurate calculations.

Please select a weight of 2kg or more for reliable results.

Our recommendation

Based on what you told us we would recommend per day for your dog

Great news! We deliver to your address.
Sorry, we currently don't deliver to your address. Tell us your email and we'll let you know when we're available in your area.

Fuss-Free Dog Food delivery

We’ve made it easier than ever to choose a raw diet for your dog with our effortless delivery service.

Free delivery at convenient times

Live order tracking via an app

Food arrives fresh + frozen

Unsuccessful deliveries stored frozen overnight

Manage deliveries in your account

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How It Works

How it works

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Safety Is Everything

Our human quality, traceable ingredients arrive at our purpose built factory frozen, staying frozen throughout manufacture. This locks in nutrition, and locks out bacteria and pathogens.

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Delivered Frozen, For Free

Carefully packaged with dry ice and double insulated, your order stays frozen all throughout its journey, ready to go straight into your freezer at home.

Defrost, Divide, Devour

Defrost a meal or two in the bottom of your fridge for at least 24 hours until fully thawed. Nutritionally complete and balanced to FEDIAF guidelines, all that’s left to do is serve up the recommended amount for your dog and watch them thrive.

FAQs

Questions about our dog food delivery? This is where you’ll find the answers.

Is Bella+Duke a dog food delivery service?

It is indeed. When you order your first box, you sign up to a subscription with us which is perfect because it means your dog’s food is as fresh as possible and it arrives right when you need it. It also means our meals don’t sit around in storage for months on end like some ultra-processed foods because we know exactly how many to make.

Don’t worry though, our subscriptions are fully flexible, so you can change, pause or cancel at any time.

How does delivery work?

You can see your delivery date in your customer account and we’ll also notify by email of when your delivery is due. Our delivery partner Trunkrs, will also notify you to let you know your delivery is on it’s way. And, don’t forget, delivery is always free.

What happens if I'm not at home when my box is delivered?

All our boxes are carefully packaged so the meals stay frozen for at least 48 hours so if you aren’t home when your order arrives there should be no problem! But of course, sometimes things happen, so if any of the meals have slightly defrosted but are still cold to the touch, you can just put them in the freezer as normal.

If any meals are completely softened and warm to the touch, these should be disposed of. If this is the case, don’t hesitate to get in touch with our Customer Care team who will be happy to help.

Can I cancel or pause anytime?

Absolutely! You have complete control over your subscription. You can easily manage it through your customer account.

Does Bella+Duke offer free delivery?

Yes, we do offer free delivery via Trunkrs. To see if we deliver to your area, check out our delivery information page.

Where do you not deliver?

We deliver to most areas in the Netherlands and Belgium. Head to the delivery page to check if we deliver to your area.

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Terms + Conditions

Available only to new customers in the Netherlands and Belgium. The maximum discount on the first box is €50.00. The maximum discount on the second box is €37.50. The maximum discount on the third box is €25.00. Discounts apply only to your first three frozen food orders. If a free gift or snack is included in the offer, this will be determined based on stock availability. Postal codes where we do not deliver are excluded from this offer. These postal codes are indicated on the checkout page. See our full terms & conditions.