We know that when it comes to your family - two legged and four - safety is paramount. That’s why we’re proud to be both RawSAFE and UK Pet Food Certified. This means that we follow the strictest health, safety and hygiene procedures every step of the way.
Our rigorous manufacturing processes guarantee that every meal exceeds set safety requirements. Watch the video to learn more.
High-quality, traceable ingredients
Vetted suppliers
Ingredients + meals stored at -18 degrees
Rigorous bacteria testing
Meal batch tracking
Strict health, hygiene, and safety procedures
"We run our manufacturing facility at the same standard of any human grade factory using a management team that are all from the food industry.
Food safety and hygiene is right at the top of our priorities every day. It’s important to our customers, and it’s important to us too! That’s why we adhere to the strictest safe food
handling, preparation, and storage practices. To stop the spread of bacteria, viruses, and other contaminants.
And because we’re RawSAFE and UK Pet Food accredited, we’re audited twice a year to make sure we’re always operating in a way that keeps safety at our heart.”
Raymond Fraser, Operations Director at Inverkeithing
Got questions about the safety of our dog food? This is where you’ll find answers.
Yes! We routinely test for Salmonella so you, your dog and your family are safe. All of our food is regularly checked to the highest industry standards and beyond. This is rigorous and taken extremely seriously.
We’re also the only raw pet food brand in the UK with both RawSAFE and UK Pet Food certifications. This means you can be confident that each and every Bella+Duke raw meal is made to the highest safety standards.
You will also practice safe food hygiene as you always would with any raw meat you would eat yourself.
Furthermore, we have specifically packaged the food so you can defrost safely at a controlled temperature overnight in the fridge, and you don’t even need to handle the meat.
Here are six reasons why raw feeding is safe.
We freeze our ingredients at the source to lock in the nutrients. This ensures your dog gets the best nutritional value possible. The ingredients remain frozen when we mix your best friend’s complete raw dog food in our factory. Then, we deliver it frozen to your door. We add ice packs to the boxes to reduce the temperature to -45 °C (which is way colder than typical freezers), ensuring that the meals won’t start thawing.
The only time the food is defrosted is when you defrost it at home to feed your dog.
There can be a risk of Salmonella if manufacturers don’t adhere to stringent safety processes. We take safety very seriously by sourcing our ingredients from vetted suppliers, freezing them at the source, and maintaining frozen temperatures throughout production. We batch all meals for Salmonella. Our RAWSafe accreditation and UK Pet Food certification demonstrate our commitment to safety.
It’s so simple! Take a meal (or however many you need) out of the freezer and place it on the bottom shelf of your fridge to defrost – this can take up to 24 hours. When ready, portion out the amount of food your dog needs for their meal and serve. Any remaining food can be kept covered in the fridge for up to 4 days.
We’re seeing more and more vets recommend a raw diet. If your vet has questions or concerns about raw food, please suggest they contact us. We offer a free online continuing professional development (CPD) course designed to help vets better support their clients who choose to feed a raw diet.
We’re proud to be the only raw pet food brand in the UK with both RawSAFE and UK Pet Food certifications. But what does this mean for you and your pet?
It’s simple: these accreditations are your assurance that every single Bella+Duke raw meal is made to the highest safety and quality standards in the industry. They demonstrate our unwavering commitment to producing safe, healthy, and delicious food that you can trust.
Our raw uses natural ingredients, including high-quality meat, vegetables, berries, and healthy fats, which are frozen at source, remain frozen throughout production into meals, and the meals are delivered to you frozen. There is no cooking process involved, as this depletes the nutritional value of the ingredients.
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Available only to new customers in the Netherlands and Belgium. The maximum discount on the first box is €50.00. The maximum discount on the second box is €37.50. The maximum discount on the third box is €25.00. Discounts apply only to your first three frozen food orders. If a free gift or snack is included in the offer, this will be determined based on stock availability. Postal codes where we do not deliver are excluded from this offer. These postal codes are indicated on the checkout page. See our full terms & conditions.
